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Privacy Policy

Last Updated: June 10, 2026

Introduction

Welcome to Poxy.ca ("Poxy," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding the personal information you provide when visiting our website, requesting a quote, contacting us, or using our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in connection with our epoxy flooring services.

By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website or business:

Contact Information

  • Full name

  • Email address

  • Phone number

  • Property address

  • Business name (if applicable)

Project Information

  • Details regarding your epoxy flooring project

  • Measurements, photos, videos, or documents you voluntarily submit

  • Service requests and quote requirements

Technical Information

When visiting our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Pages visited and time spent on the website

This information is used to improve website functionality and user experience.

How We Use Your Information

We collect and use your information for legitimate business purposes, including:

  • Providing project estimates and quotations

  • Communicating regarding requested services

  • Scheduling consultations and appointments

  • Preparing invoices and service documentation

  • Responding to inquiries and customer support requests

  • Improving our website and service offerings

  • Maintaining business records

  • Complying with legal obligations

Your email address, phone number, address, and other contact information are collected solely for the purpose of assessing project requirements, preparing quotes, communicating with you regarding services, issuing invoices, and providing customer support.

No Sale or Unauthorized Sharing of Information

Poxy.ca does not sell, rent, trade, or otherwise distribute your personal information to third parties for marketing purposes.

We will never knowingly use your personal information with malicious intent or disclose it to outside parties except when:

  • Required by law;

  • Necessary to protect our legal rights;

  • Required to complete a requested service;

  • Necessary for payment processing, accounting, or professional business operations;

  • Authorized by you.

Any third-party service providers engaged by us are expected to maintain appropriate privacy and security standards.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we strive to use commercially reasonable methods to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services;

  • Maintain business and accounting records;

  • Fulfill contractual obligations;

  • Comply with legal and regulatory requirements;

  • Resolve disputes and enforce agreements.

When personal information is no longer required, it will be securely deleted or destroyed.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality;

  • Analyze website traffic;

  • Enhance user experience.

You may disable cookies through your browser settings; however, certain website features may not function properly as a result.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services such as:

  • Website hosting providers

  • Analytics providers

  • Email communication services

  • Payment processing services

We are not responsible for the privacy practices of third-party websites or services. Users should review the privacy policies of any third-party websites they visit.

Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that personal information has been collected from a minor without appropriate consent, we will take steps to delete such information.

Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal information where legally permitted;

  • Withdraw consent to certain uses of your information.

Requests may be submitted using the contact information below.

Compliance with Canadian Privacy Laws

Poxy.ca is committed to complying with applicable Canadian privacy laws and regulations concerning the collection, use, disclosure, and protection of personal information.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Continued use of our website following any modifications constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to make a privacy-related request, please contact:

​

Poxy.ca​

Email: inquirypoxy.ca@gmail.com

Website: https://poxy.ca

​

By using Poxy.ca, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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